Refund & Cancellation Policy

At Top Stage Glam, we value your time and ours. Please read our refund and cancellation policy carefully before booking.

Deposits

All appointments require a non-refundable deposit to secure your booking.
Deposits go toward the total cost of your service and are not transferable to another person.

Cancellations & Rescheduling

Cancellations or rescheduling must be made at least 48 hours in advance to retain your deposit for a future appointment (one-time courtesy).
Cancellations made less than 48 hours before your appointment will result in loss of deposit.
No-shows will be charged 100% of the service total and may be denied future bookings.

Refunds

If you are unsatisfied, please contact us within 24 hours of your appointment, and we will do our best to resolve the issue in a professional and fair manner.
Refunds are not given for dissatisfaction due to missed prep steps (e.g., unclean skin, late arrival, etc.).

Legal Disclaimer

By booking with Top Stage Glam, you acknowledge and agree to the following:

You have read and understood our refund and cancellation policy.
You accept that results may vary based on skin type, conditions, or circumstances beyond our control.
You have disclosed any allergies, skin sensitivities, or medical conditions that could affect your service.
Top Stage Glam is not responsible for allergic reactions or outcomes resulting from withheld information or misuse of aftercare.
In the case of services performed on minors, a parent or guardian must be present.
Travel services may include additional fees and must meet safety and hygiene requirements for the artist to proceed.

We reserve the right to refuse service to anyone who violates our professional standards or creates an unsafe or inappropriate environment.